Hosted PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. The new hosted — or “cloud” — model puts the brains of your phone closet into professionally maintained data centers, helping businesses like yours to transform their communications and improve productivity — without the need to purchase expensive, complex, depreciating phone system software and hardware. Your service providers manage and monitor your system 24×7, allowing you to focus on work without a huge capital expense.
Unified Communications as aService (UCaaS) has become the preferred choice for businesses today. With the ability to log into your office extension from any device (PC, laptop, smartphone), from any location in the world, you leverage the ability to communicate with inter-office personnel and the outside world. Our UcaaS Platform is robust, collaborative engine that integrates voice, video, SMS, mobile and more. No need to have fragmented services such as a separate video conference and phone service — you have complete Unified Communications in one system.
Our robust Contact Center Platform allows you to manage your agents and call flow from a basic automated call distribution (ACD) to a full-blown omni-channel contact center with IVR, web chat, email and text integration.
This is the backbone to your Voice and Data Network. Proper infrastructure design, materials and professional installation are essential to ensure that your company has the technology and reliability to sustain a successful network. Our technical engineers are experts in surveying, designing, and installing the best solution for your business. We are accustomed and proficient to working with general contractors and many other trades to ensure the job is done correctly especially during new build-outs or re-models.
We offer a diverse range of security solutions to fit various environment needs. To protect your business, improve quality control, we design, install and manage security camera systems, door access control and network firewalls.
Relocating your office can be a daunting, arduous task with many moving parts to manage. That’s where we come in. Telechoice will work side by side with your General Contractor, Electrician and other trades to collaborate and complete the tasks at hand. With our expertise, we can facilitate and execute all your low voltage wiring for Voice and Data. Terminate, Label and Certify all Structured Cabling. Design wall or floor mount racks. In many cases, we install your VoIP/Hosted Phone System in advance, which gives you side by side service while managing the porting of your phone numbers with little to no downtime. Telechoice will also recommend and procure the best Internet Service Provider for your new space. Bottom line: Complete Managed Service, reducing time and resources from your company as well as eliminating the need to manage multiple vendors for the project. This project management approach will ensure you will hit your target move in date with all services ready to go.